Is it Fair to Include “Citizenship” in Performance Appraisals?
Topic: Citizenship Behavior, Performance Appraisal Publication: Journal of Business and Psychology (DEC 2009) Article: Organizational citizenship behavior in performance evaluations: Distributive justice or injustice Authors: S.K., Johnson, C.L. Holladay, & M.A. Quinones Reviewed By: Benjamin Granger Organizational Citizenship Behaviors (OCBs) are volitional work behaviors that go above and beyond the call of