Categories : *Journal of Applied Psychology Organizational Performance
How Important is The Store Manager?
Topic: Organizational Performance
Publication: Journal of Applied Psychology (MAY 2010)
Article: Store manager performance and satisfaction: Effects on store employee performance and satisfaction, store customer satisfaction, and store customer spending growth.
Authors: R.G. Netemeyer, J.G. Maxham III, D.R. Lichtenstein
Reviewed By: Allison Gabriel