A Snapshot of SIOP 2016 (Pt. 3) – Fairness
We’ve partnered with numerous SIOP presenters, and they’ve provided us with the nitty-gritty on some of the very best presentations, offered to you in a multi-part series.
Categories : *Academy of Management Diversity Fairness Performance Appraisal
Customer Satisfaction Surveys: A Measure of Race and Gender. A Measure of Performance? Not So Much
Topic: Fairness, Diversity, Performance Appraisal
Publication: Academy of Management Journal
Article: An examination of whether and how racial and gender biases influence customer satisfaction
Authors: D. R. Hekman, K. Aquino, B. P. Owens, T. R. Mitchell, P. Schilpzand, & K. Leavitt
Reviewed By: Katie Bachman
Categories : *Journal of Applied Psychology Citizenship Behavior Fairness
Organizational Citizenship: more than a matter of “scratching backs
Topic: Citizenship Behavior, Fairness
Publication: Journal of Applied Psychology (MAR 2010)
Article: Paying you back or paying me forward: Understanding rewarded and unrewarded organizational citizenship behavior
Authors: M.A. Korsgaard, B.M. Meglino, S.W. Lester, & S.S. Jeong
Reviewed By: Bobby Bullock