Building a Positive Work Environment through Acts of Kindness
Researchers demonstrate the importance of kindness and helping in the workplace, especially in the face of workplace stress.
Researchers demonstrate the importance of kindness and helping in the workplace, especially in the face of workplace stress.
Generous employees can contribute to a business climate that is profitable, productive, and efficient. But it is possible to be too generous. Harvard Business Review offers some suggestions for effective giving.
Employees who are treated unfairly perform fewer organizational citizenship behaviors. Results are especially bad for strategic core employees.
Researchers find a way for organizations to improve the quality of their customer service.
Research demonstrates that leaders who engage in more organizational citizenship behavior also inspire their followers to do the same.
Research investigates organizational citizenship behavior and employee job performance.
Researchers demonstrate that employee who engage in organizational citizenship behavior receive increased job performance ratings and salary.
Researchers use meta-analysis to investigate how stress reduces helping behavior at work. What are the solutions to this problem?
Researchers demonstrate that pressure to perform extra-role citizenship behavior at work may be unintentionally harming employees.
Researchers find that being the recipient of gratitude can lead to an increase in self-worth, which may ultimately improve team cohesion.