Categories : *Journal of Applied Psychology
What Research Tells Us About a Service Climate
There is a lack of research identifying the antecedents and outcomes of a service climate; this study seeks to fill this void in the literature.
Categories : *Journal of Occupational Health Psychology
How to Create a Civil and Respectful Workplace
Researchers tackle the difficult issue of anger and incivility in the workplace. What can be done to reduce occurrences?
Categories : *Personnel Psychology
Positive Leaders Have Productive Employees
Researchers find that happy leaders result in happy employees, which ultimately leads to an increase in productivity.